Soon after he was scammed, he tweeted out a single word: “Fuck.”Īs the value of NFTs have increased overall, with certain projects being considered “blue chip” due to high or relatively stable valuations, so too has the threat of scammers. The damage totaled about 150 ETH, or roughly $480,000. When his suspicions finally blew over, it was already far too late. To stall Nicholas, the scammers calmly assured him that the royalty payments were arriving, all while frantically transferring his NFTs away.
#SPACE PUNKS GIVEAWAY FULL#
Because he had shared his screen, they were able to snap a picture of the QR code synced to his private key, or “seed phrase,” quietly gaining full access to his assets. Over the next hour, the scammers wiped out NFT apes, cats, and dogs from Nicholas’ wallet. To Nicholas, this was just the next step in the troubleshooting process for the scammers, their eyes began to glow.Īs the value of NFTs has increased, so too has the threat of scams After hours of back-and-forth, they casually suggested he share his screen with them. If anything felt off in the conversations, it was that “Nate” kept calling him “my guy.” But between family obligations and customer service exhaustion, Nicholas overlooked the faux pas. Tailored messages, an exclusive Discord invite, and multiple team members, all working as fast as they could. By online customer service standards, it was typical - good, even, for how personal they were acting.
Holding Nicholas in customer support purgatory, they would ping him intermittently, telling him his turn was approaching. He’d been targeted by a group of scammers masquerading as OpenSea employees, and they got right to work. Pascal is the name of OpenSea’s customer support lead, and Nate might have been Nate Chastain, its head of product at the time.īut there was no Nate or Pascal, and Nicholas wasn’t in a customer support channel. Within minutes, someone by the name of “Pascal | OpenSea” responded, inviting him into a separate Discord called “OpenSea Support Server.” There, he was greeted by “Nate | OpenSea,” given a queue number, and eventually started talking through a resolution process with the two agents.
Last month, Jeff Nicholas popped into the Discord channel for OpenSea, the popular NFT marketplace, looking for help with a royalties issue.
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